Privacy Policy
Privacy Policy for BIKElockR (Wix-Hosted Website)
Last Updated: 08-12-2025
1. Introduction BIKElockR (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our Wix hosted website, make a purchase, or use our services. By accessing our website or using our services, you agree to this Privacy Policy.
2. Information We Collect
2.1 Personal Information You Provide We may collect: - Name - Email address - Phone number - Billing and shipping addresses - Payment information (processed securely by third-party providers) - Account login details - Order history - Messages or inquiries submitted through forms or chat All customer data is stored on Wix’s secure servers.
2.2 Automatically Collected Information Wix automatically collects: - IP address - Device and browser information - Pages visited - Time spent on the site - General location data - Cookies and tracking information This helps maintain website stability, security, and performance.
2.3 Cookies Wix uses essential, functional, and analytics cookies. You may adjust cookie settings through your browser.
3. How We Use Your Information We use your information to: - Process and fulfil orders - Communicate order updates - Provide customer support - Improve website functionality - Prevent fraud and enhance security - Send marketing communications (only with consent) - Maintain internal business records
4. How Wix Processes Your Data Our website is hosted on Wix.com. Wix stores your data on secure servers, which may be located globally. Wix complies with GDPR, UK GDPR, CCPA, and international data protection standards and uses encryption, firewalls, and secure server infrastructure.
5. Sharing Your Information We may share your information with: - Wix (hosting, analytics, e-commerce tools) - Payment processors (e.g., Wix Payments, Stripe, PayPal) - Shipping providers - Marketing or analytics tools you opt into We do not sell personal data.
6. Data Retention We retain your data only as long as necessary to: - Fulfill orders - Provide customer service - Comply with legal and tax obligations You may request deletion of your data.
7. Your Rights Depending on your jurisdiction, you may have rights to: - Access your personal data - Request correction or deletion - Withdraw consent - Object to processing - Request a copy of your data To exercise these rights, contact: Rich@bikelockr.co.uk
8. Data Security We and Wix use: - SSL encryption - Secure servers - Access controls - Fraud prevention tools However, no system is completely secure.
9. International Data Transfers Wix may process data in various countries. All transfers follow legal safeguards such as Standard Contractual Clauses.
10. Third-Party Integrations If you use features such as Google Analytics, Meta Pixel, shipping tools, or email services, they may collect additional data under their own privacy policies.
11. Children’s Privacy BIKElockR does not knowingly collect data from children under 13 (or under 16 where applicable). If such data is found, it will be deleted.
12. Changes to This Policy We may update this Privacy Policy periodically. Updates will be posted with a revised “Last Updated” date.
13. Contact Us
Email: Rich@bikelockr.co.uk
Address: 18 Balmoral Road,
Widnes,
WA8 9HH
Website: bikelockr.co.uk